Cancellation policy
CANCELLATION POLICY FOR PURCHASE OPTIONS
KERAUN currently does not offer automatically renewing subscriptions or recurring payment obligations.
Pre-orders
Items marked as PRE-ORDER are ordered before their regular availability for dispatch.
Dispatch preparation for COLLECTION 001 is expected to begin from 1 November 2026.
If you wish to cancel or withdraw from a pre-order before dispatch, please contact:
In the event of a valid cancellation or withdrawal, payments already made will generally be refunded using the same payment method that was used for the original order.
Consumers' statutory right of withdrawal and other statutory rights remain unaffected.
If we offer subscriptions or other recurring purchase options in the future, these terms will be updated accordingly.